Privacy Policy

Maison Collective

Last Updated: August 30, 2026

Maison Collective (“Maison Collective,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with our team, submit an inquiry, request real estate services, or otherwise interact with Maison Collective.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Telephone number

  • Mailing or property address

  • Real estate preferences and search criteria

  • Information about a property you own or are interested in buying, selling, leasing, or renting

  • Information submitted through contact forms, consultation requests, property inquiries, or other website forms

  • Communications between you and Maison Collective

  • Other information you voluntarily provide in connection with our services

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, referring pages, pages visited, and general website usage information.

How We Use Your Information

Maison Collective may use information we collect to:

  • Respond to questions and inquiries

  • Provide real estate information and services

  • Assist with buying, selling, leasing, renting, or evaluating real estate

  • Schedule and confirm consultations, appointments, showings, and other real estate activities

  • Send requested property information and market updates

  • Communicate regarding active or potential real estate transactions

  • Provide service-related reminders and updates

  • Personalize your website and client experience

  • Maintain and improve our website, systems, and services

  • Protect against fraud, misuse, or unauthorized activity

  • Comply with legal and regulatory obligations

  • Send marketing communications when permitted by law and consistent with your communication preferences

SMS & Text Message Communications

When you voluntarily provide your mobile telephone number and affirmatively consent to receive text messages from Maison Collective, you authorize us to communicate with you by SMS or MMS at the number you provided.

Messages may include appointment confirmations, showing information, transaction updates, property information, client-service communications, reminders, follow-ups, and other communications related to Maison Collective’s real estate services.

Message frequency may vary. Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing any property, product, or service.

You may opt out of SMS communications at any time by replying STOP to a message from Maison Collective. After submitting a STOP request, you may receive a final message confirming that you have been unsubscribed. You will no longer receive applicable SMS communications unless you subsequently opt in again.

For assistance with text messaging, reply HELP or contact Maison Collective using the contact information provided below.

Wireless carriers are not responsible for delayed or undelivered messages.

SMS Privacy & Non-Sharing

Maison Collective does not sell, rent, or share mobile telephone information with third parties or affiliates for their own marketing or promotional purposes.

Mobile opt-in information, SMS consent records, and text messaging originator data will not be shared with third parties or affiliates for marketing or promotional purposes.

Information may be provided to vendors and service providers when necessary to operate and deliver our messaging services, such as telecommunications and technology providers, provided such information is used only to support the services being provided on our behalf. Information may also be disclosed when required by applicable law.

Email Communications

If you provide your email address, Maison Collective may communicate with you regarding property inquiries, real estate services, appointments, transactions, market information, and other relevant updates.

Marketing emails may include an unsubscribe option. You may unsubscribe from applicable marketing communications at any time by following the instructions contained in the email.

Unsubscribing from marketing communications may not prevent us from sending communications that are necessary to respond to your requests or provide services related to an active transaction or existing business relationship.

How We Share Information

Maison Collective does not sell your personal information.

We may disclose personal information when reasonably necessary to provide services you request. Depending on your needs and authorization, this may include service providers or real estate professionals involved in facilitating a transaction, such as lenders, title or settlement companies, inspectors, contractors, photographers, attorneys, insurance professionals, technology providers, and other transaction-related professionals.

We may also use third-party technology providers to support our website, communications, customer relationship management, analytics, hosting, scheduling, and other business operations. These providers may process information on our behalf to perform their services.

We may disclose information when reasonably necessary to:

  • Comply with applicable laws, regulations, subpoenas, court orders, or other legal processes

  • Protect Maison Collective, our clients, our users, or others

  • Investigate fraud, security concerns, or unlawful activity

  • Enforce agreements or protect legal rights

  • Facilitate a merger, acquisition, restructuring, financing, sale, or transfer involving all or part of our business

Cookies & Website Technologies

Our website may use cookies and similar technologies to remember preferences, understand website activity, improve functionality, analyze website performance, and provide a better user experience.

Your browser may allow you to restrict or disable cookies. Disabling certain cookies may affect the functionality of portions of the website.

Website Analytics

We may use analytics and related technologies to better understand how visitors interact with our website. Information collected may include pages viewed, approximate location based on IP address, device and browser information, referral sources, and interactions with website features.

We use this information to evaluate website performance and improve our services and digital experience.

Data Security

Maison Collective uses commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no website, database, electronic communication, or internet transmission can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

Certain information may be retained for longer periods when required by real estate, tax, accounting, regulatory, or other applicable laws.

Your Privacy Choices

Depending on applicable law, you may have the right to request that Maison Collective:

  • Provide information about personal information we maintain about you

  • Correct inaccurate personal information

  • Delete certain personal information

  • Limit or object to certain uses of your information

  • Honor applicable communication opt-out requests

To submit a privacy request, contact Maison Collective using the information provided below.

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

Third-Party Websites and Services

Our website may contain links to third-party websites, property-search platforms, social media services, mortgage providers, title companies, vendors, or other external services.

Maison Collective does not control the privacy practices of independent third parties. When you leave our website or provide information directly to another organization, that organization’s privacy policy and practices will govern its collection and use of your information.

We encourage you to review the privacy policies of third-party services before providing personal information.

Children’s Privacy

Maison Collective’s website and services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

Maison Collective may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable laws.

When changes are made, the updated Privacy Policy will be posted on our website with a revised “Last Updated” date. Your continued use of the website after an updated policy becomes effective constitutes acknowledgment of the revised policy.

Contact Maison Collective

Questions regarding this Privacy Policy, your personal information, or your communication preferences may be directed to:

Maison Collective
Samson Properties Tysons, Virginia
Email: operations@maisoncollective.co
Website: www.MaisonCollective.co

SMS Terms & Conditions

These SMS Terms & Conditions apply to text messages sent by Maison Collective to individuals who have affirmatively opted in to receive SMS communications from us.

Program Description

Maison Collective uses text messaging to communicate with clients and prospective clients regarding real estate services. Depending on your relationship with us, messages may include:

  • Appointment and consultation confirmations

  • Showing confirmations and reminders

  • Property and listing information

  • Real estate inquiry responses

  • Transaction and scheduling updates

  • Client-service communications

  • Follow-up messages

  • Other communications related to requested Maison Collective services

Opt-In

You will receive marketing or promotional SMS messages from Maison Collective only after providing the applicable consent.

Consent to receive SMS messages is not a condition of purchasing any property, goods, or services.

Message Frequency

Message frequency varies depending on your interactions with Maison Collective and the services you request.

Message & Data Rates

Message and data rates may apply depending on your wireless carrier and mobile service plan.

Opt-Out

You may cancel SMS communications at any time by replying:

STOP

After you send STOP, Maison Collective may send one final text message confirming your unsubscribe request. After that confirmation, you will no longer receive applicable SMS messages unless you subsequently opt in again.

Help

For assistance, reply:

HELP

You may also contact Maison Collective at:

Email: operations@maisoncollective.co

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Privacy

Maison Collective respects the privacy of SMS subscribers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

Information may be provided to service providers when necessary to operate and deliver the SMS program or when disclosure is required by law.

For additional information regarding how Maison Collective handles personal information, please review our Privacy Policy above.